St. George: WE HAVE TO TALK - How to Successfully Prepare for and Manage Difficult Conversations

Oct 04, 2018 7:45 am - 12:00 pm

donna howellWE HAVE TO TALK:
How to Successfully Prepare for and Manage Difficult Conversations

Register Here

ifficulty logging in? Please call 801.596.1800 or email

Difficult conversations are a part of life whether you are dealing with under-performing employees, disagreeing with your spouse, negotiating a difficult contract or simply saying no. The ability to handle difficult conversations well both inside and outside the workplace can improve relationships, and foster trust and respect. Handling difficult conversations well is a core competence for leaders and a prerequisite to organizational change and adaption. This interactive workshop will provide a range of best practice strategies and practical solutions to prepare you to have better and more effective outcomes from your most difficult conversations.

Through an interactive process participants will gain an understanding of:
 Their personality type based on the Myers Briggs Type Indicator and their temperament based on Keirsey’s Four Temperaments. 
 The link between temperament and type to conflict.
 The common structure of difficult conversations.
 The strategies to move a difficult conversation to a learning conversation.

Donna Howell, BA, MA, Ed D will facilitate this worthwhile event. 
Donna Howell, BA, MA, Ed D, began her career as a teacher and held various administrative positions throughout her career. For over 20 years, Dr. Howell provided leadership as Superintendent of Schools in Illinois, Vermont and Colorado. She also consulted for organizations, coached and mentored individuals and leadership teams, taught graduate level classes, and implemented leadership projects in Vermont and China. In Vermont, she collaborated with the business community and the Snelling Center for Government to develop and implement the Vermont Leadership Project, which trained 75 individuals to assume leadership roles throughout the state. Donna also collaborated with the Asian Studies Department at the University of Vermont to develop the Sino-American Leadership Project. For seven years, Dr. Howell served as the head of the delegation, keynote speaker and conference presenter at the annual Sino-American Leadership Conference in Beijing, China.

Throughout her career, she has served in leadership roles in many professional organizations and presented at many state and national conferences. After retiring from her Superintendent position in Colorado, Dr. Howell served as the Executive Director of the Yampa Valley Housing Authority. She also formed a consultant firm that provides services for organizations in the public and private sector, which include organizational assessment, leadership development and executive coaching. In addition to involvement in professional organizations, Donna has served on the Board of Directors of many nonprofit organizations that include: Illinois Theatre Center; Emerald City Opera; Flynn Theater; United Way of Chittenden County; and the Yampa Valley Community Foundation. Donna and her husband David moved to Ivins, Utah in 2010 and to Kayenta in June of 2014. She currently serves as past president of the Board of the American Association of University Women Saint George Branch, past vice chair of the Kayenta Arts Foundation Board of Director, and also serves on the committee for Staying Put in Kayenta and the Utah Nonprofit Association’s Southern Utah Committee.


Contact Email:
Contact Name:
Dawn McLean
Price Info:
$20 for UNA Members/ $40 for everyone else