Casework Supervisor International Rescue Committee

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Description

Compensation Type: Annual salary
Job Type:
Full Time

Pay Range: 53,200.00 - 59,388.00
Organization's Mission: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has 26 offices in the United States and a presence in over 40 countries.
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Position Summary: Under the direction of the Casework Senior Program Manager, the casework supervisor will provide team leadership for Reception and Placement core services and extended case management services including health, employment, financial stability, education, and housing for refugees during the two-year period after arrival. This position will provide supervision to a group of caseworkers and must model high quality service provision and support direct reports in meeting job expectations, developing professionally and troubleshooting complex client challenges. The casework supervisor will also have a small caseload of their own to manage.
Primary Responsibilities: Provide supervision to caseworkers and participate in resettlement activities.
Provide ongoing training to ensure that work is completed according to IRC policies and procedures.
Ensure that data entry and client assessments are done accurately and in a timely manner.
Perform weekly check-ins with team members
Ensure 90-day reports are submitted correctly and timely
Complete file reviews and maintain exemplary case files
Facilitate Casework team meeting on a rotating basis
Provide Reception and Placement services and extended case management services to newly arrived refugees with special medical needs up to 24 months upon arrival, including addressing housing, health, education, employment, financial assistance, legal issues, and other needs that may emerge
Develop self-sufficiency strategies, monitor progress, and provide support to refugees to be become independent and self-sufficient
Perform services as outlined in the 24-month case management contracts with the State of Utah
Maintain accurate and up-to date case files for all assigned clients
Assist in Cultural Orientation preparation and presenting
Sign up for office support once a month to assist with the set up of homes for new arrivals, among other projects.
Other related duties as assigned
Desired Qualifications: Education

Bachelor’s or master’s degree in social work, or related field; or equivalent work experience.

Work Experience

Minimum 1 year of experience successfully providing casework services required; minimum of 2 years’ experience strongly preferred.
Experience working with refugee and/or immigrant populations required.
Prior experience in onboarding and training staff and supporting quality assurance efforts a plus.
Demonstrated Skills and Competencies

Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
Skills in people management and able to support staff in confronting challenges and producing high quality work.
Demonstrated success working and communicating effectively in a multi-cultural environment.
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
Attention to detail and accuracy in work product.
Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
Valid driver’s license and access to a personal, insured vehicle
Working Environment

A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
May require occasional weekend and/or evening work.
Benefits / Why Work With Us: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
How to Apply: Though The IRC site
Location: 221 S 400 W, Salt Lake City, UT 84110

Information

Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact: Estefany Castillo
Email: Estefany.Castillo@rescue.org
Phone: (801) 328-1091
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