Donor Database Coordinator Utah Food Bank

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Description

Compensation Type: Hourly wages
Job Type:
Full Time

Pay Range: $22 - $25
Organization's Mission: For over 119 years, Utah Food Bank has stayed true to our objective of serving those in need throughout our state. We work tirelessly with community partners and volunteers to continue making an impact and fulfilling our mission of Fighting Hunger Statewide.
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: At Utah Food Bank we are committed to Fighting Hunger Statewide. We believe that there is a direct correlation between food insecurity and systemic injustices, such as racism, classism, and sexism, which create and support conditions that sustain poverty and hunger in our community.
Due to this, it is very important to our organization that we actively promote equitable, inclusive and diverse teams and employees. By doing so, we are better able to understand and make a positive impact on those in need and those we serve. Great value can be found in respecting different backgrounds, stories, and experiences.
Position Summary: The Donor Database Coordinator is responsible for all financial donor data entry into Raiser’s Edge NXT, managing all donor records management, and providing support of donor relations work of the development staff. Must love data and data entry.
Primary Responsibilities: • Process all donor and financial gift donations in Raiser’s Edge NXT donor data base
• Gather and input daily receipt of ACH, Cash, Checks, Credit Cards, PayPal, and IATS, matching gift detail, and Authorize.net transactions into Raiser’s Edge NXT
• Generate daily transaction sheets and summary reports
• Calculate transaction fees for Finance to enter into General Ledger
• Coordinate the strategic integration of other technology systems and processes with Raiser’s Edge NXT. (The Giving Block, JustGiving, Luminate Online, GiveSmart, Omatic Software, etc.)
• Help finance staff with monthly reconciliation between NetSuite and Raiser’s Edge NXT
• Develop and execute major/complex queries, exports, imports, reports and global updates including NCOA (National Change of Address) reports
• Reliably meet documentation and reporting requirements for UFB and for all external agencies including End of Month (EOM) strategic plan data, Quarterly Pulse Report (QPR), Network Activity Reports (NAR) etc.
• Fill out and send donation-matching forms to the appropriate companies received from donors
• Maintain confidentiality of donor and other protected information
• Support Development, Communications and Finance staff with administrative duties as needed
• Other duties as assigned
Desired Qualifications: • Associate’s Degree in business management, technology or a related field preferred or equivalent work experience
• Minimum of 2-5 years’ experience with data base applications or CRM (Customer Relationship Management)
• Proficient in use of Microsoft applications (Word, Excel, Outlook, etc)
• Exceptional attention to detail; quick learner with ability to retain knowledge
• Working knowledge of online/digital marketing concepts and reporting skills
• Excellent customer service orientation
• Strong communication, analytical, interpersonal and problem-solving skills
• Ability to effectively manage time, work at a fast pace, and manage multiple priorities
• Advanced query, export/import, and reporting skills
• Ability to work collaboratively with other team members
• Quick learner with ability to retain knowledge
• Flexible and willing to work outside of job description if needed
• Ability to remain calm and focused during peak workload seasons, especially during holiday giving season
Benefits / Why Work With Us: If you are looking for meaningful work in a rewarding company culture environment, we’d love to talk with you! We offer 12 paid holidays, personal days, medical and dental insurance for full-time employees, a 403b retirement plan & tuition reimbursement.
How to Apply: Please apply online at our website.
Location: Salt Lake City - Main Distribution Center 3150 S 900 W, SLC, UT 84119

Information

Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact: Ashli Foresta
Email: ashlif@utahfoodbank.org
Phone: 801-978-2452
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