Compensation Type: Hourly wages
Job Type:
Full Time

Pay Range: $18.00 - Hourly
Organization's Mission: Utah Community Action’s mission is to empower individuals, strengthen families, and build communities through self-reliance and education programs.
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: The Agency is committed to providing equal employment opportunity for all persons and is dedicated to the following practices: To recruit, employ, train, and promote persons for all positions without regard to race, color, religion, sex, age (40 and over), national origin, disability, marital status, familial status, sexual orientation, gender identity, pregnancy, childbirth or pregnancy-related conditions, veteran, genetic information, military service or other protected-group status and to base decisions regarding applicants and employees on an individual's job-related qualifications and other relevant and lawful factors.
Position Summary: logo.png
Utah Community Action is seeking to hire a compassionate person for our full-time Homeless Services Intake Worker. We help staff all Homeless Shelters in Salt Lake County so your location will vary based on the needs of the community as does your scheduled shift. Morning shift is 7:00 am to 3:30 pm and Evening shift is 1:30 pm to 10:30 pm. You'll work 8 hours per day and 40 hours per week.

The wage is $17.59/hour.


We are a nonprofit organization with growth and advancement opportunities and a supportive, uplifting culture. We offer generous benefits that begin the month after you start and include: health, dental, vision, a flexible spending account (FSA), a healthcare spending account (HSA) with up to a $2,500 match, a 401k plan with a 5% match, short and long-term disability, accident insurance, life insurance, 11 paid holidays, paid time off between Christmas and New Year's, up to 192 hours of Paid Time Off (PTO) in the first year, and an hour of paid time on Fridays for self-care.


Founded in 1965, Utah Community Action is a nationally recognized nonprofit provider of comprehensive services for income-eligible families. Our six core programs are: Head Start, Adult Education, Case Management & Housing, Nutrition, HEAT, and Weatherization. We address barriers to self-sufficiency to empower individuals, strengthen families, and build communities. We are committed to ending poverty and improving the lives of those living in our community.

The culture here at Utah Community Action is based on our agency values of appreciation, compassion, integrity, respect, and trust. Our management team is well-trained and maintains an open-door policy so employees can ask questions and solve problems.


This full-time social services position with our nonprofit typically works a variable schedule set a month in advance. Travel may sometimes be necessary between the Homeless Resource Centers.

As a Homeless Services Intake Worker, you play an essential role in helping the homeless population find placement in shelters. Under the direction of the Homeless Services Coordinator, you are part of the Homeless Services Team responsible for the intake system for Salt Lake County. You conduct the intake process for placement in a shelter by meeting with homeless clients, collecting their personal information, and verifying their income. After evaluating their needs, you work to satisfy those needs by making referrals to shelters and other services.

Using great discretion, you maintain confidentiality for each client you work with. You display great flexibility to meet the changing demands and expectations of the job. At times, the work can be challenging, but you are always up to tackle any task that comes your way. To keep the operations of our nonprofit running smoothly, you form great relationships with other staff and program partners to keep what's best for your clients front and center. You find great satisfaction in having a job where you see the difference you make in the lives of those you serve.
Primary Responsibilities: See Job Summary

High school diploma or equivalent
Experience with Microsoft Office
Knowledge about data entry and explaining processes to clients
Ability to be empathetic to individuals experiencing homelessness regardless of their ethnic background, gender, or other demographic qualities
Ability to pass a background check and drug test upon hire
Excellent English skills, both verbal and written
Must live in Utah, this position is on-site
Experience working with diverse populations and homeless individuals is preferred, but multiple factors will be taken into consideration. If you can meet these requirements and perform this entry-level social services job described above, we would be happy to have you as part of our team!
Benefits / Why Work With Us: Health, Dental, Vision, Telehealth, EAP, 401k Retirement Match, Long-Term, Short-Term Disability, Accident, Life Insurance, Flex Spending, and PTO
How to Apply: For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Closing Date: 10/18/2023
Location: Salt Lake City, Utah


Organization Website: Visit website
Contact: Human Resources
Phone: 555-555-5555