Compensation Type: Hourly wages
Job Type:
Full Time

Pay Range: $19/hour
Organization's Mission: Creating Champions for Wildlife
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: Utah’s Hogle Zoo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Position Summary: POSITION SUMMARY

The Immersive Engagement Coordinator is a highly motivated and energetic individual that is committed to integrating education into the guest experience and recognizes the significance of education in fostering community support for the zoo and creating champions for wildlife. The Guest Engagement Coordinator is experienced in creating and providing public programming, has excellent communication and organization skills, along with knowledge of interpretation techniques and basic zoology. This position provides supporting the following areas: onsite interpretation, animal contact areas, tours, themed programming, nature play and maker space, and special events, as well as providing support to other staff members as available. This position follows all animal handling protocols and procedures including the completion of additional animal handling training. The primary focus of this position is developing and coordinating meaningful tour opportunities throughout the zoo and developing and maintaining programming for Wild Utah including the keeper kitchen, animal ambassador meet and greets, nature play, and maker space.

The pay for this job is $19.00 an hour, with the work week being 40 hours a week.


Utah’s Hogle Zoo’s Mission: We Create Champions for Wildlife.

Utah’s Hogle Zoo has been a loved and trusted part of the community for over 90 years. Besides providing a great experience for our guests, we aim to create champions for wildlife, regardless of the job or position you have at the Zoo. If you believe in hard work, have a great attitude, are passionate about what you do, and love working with people, then we look forward to talking with you!


Reports directly to the Guest Engagement Supervisor.

Commitment to the zoo’s mission and conservation efforts.
Ability to work overtime as needed.
Performs other duties as assigned.
Maintains strict confidentiality.
Assume management of programs, when the programs supervisor is not present. This includes ensuring a high quality, safe, engaging experience for zoo program participants as well as acting as a support and resource for other staff.
Model appropriate behavior and professionalism and be a resource to volunteers, educators, and guests.
Prepared to act as a backup educator in any Hogle Zoo education programming.
Weekend and weekday availability required, including evening hours, to cover programming as needed.
Presents creative, mission-driven, and engaging programming and experiences for all ages.
Assists in training volunteers and seasonal staff regarding public speaking and interpretation skills.
Aids in the development of educational programming for zoo exhibits, theater spaces, special events, and animal demonstrations.
Assists in maintaining and preparing biofacts for interpretive use.
Develops and leads or coordinates any special programming requests as required.
Exercises adaptability in the presentation of programming and the ability to navigate last-minute changes.
Utilizes developmentally appropriate practices that inspire conservation action.
Develops evaluation methods appropriate to programming to measure short and long-term impacts.
Operates audio/visual equipment as needed.
Demonstrates willingness to learn new information.
Ability to work indoors and outdoors both on and off zoo grounds.
Desired Qualifications: REQUIRED EXPERIENCE

Education and Experience

A Bachelor’s Degree in education, environmental sciences, biology, museum studies, theater or a related field. Relevant experience may substitute for education.

Prefer at least two (2) years of interpretive experience working with informal science education. Certified Interpretive Guide (CIG) is preferred. National Network of Ocean and Climate Change Interpreters (NNOCCI) experience is a plus.

Knowledge, Skills, and Abilities

Required technical skills include the knowledge and ability of:

Computer operations and technical software applications.
Microsoft Office Suite.
Must possess excellent communications skills:

Interpersonal conflict resolution method.
Effectively promote organization and services offered.
Interpersonal communication.
Communicate effectively verbally and in writing.
Information science interpretation.
Must have the ability to:

Follow written and verbal instructions.
Apply critical thinking techniques.
Analyze and solve problems.
Prioritize work.
Perform within deadlines.
Ability to stay focused despite interruptions.
Deal with stress caused by deadlines.
Work well in a team environment as well as independently.
Memory for details.
Knowledge of basic teaching methods as well as non-traditional techniques for early childhood development.
Excellent multi-tasking and time management abilities.

Utah’s Hogle Zoo is a drug-free workplace. All employees are subject to random drug testing.

Utah’s Hogle Zoo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requires a valid driver’s license.

Work Environment

Incumbent performs in a typical office setting with appropriate climate controls. Tasks require a variety of physical activities, which do not generally involve muscular strain, but do require activities related to walking, standing, bending, stooping, sitting, reaching, talking, hearing and seeing. Common eye, hand, finger dexterity required to perform essential functions. Requires lifting of up to 30 lbs.
Benefits / Why Work With Us: Medical, Dental, Vision, Life, and other supplemental insurance.

Retirement Benefits: The Zoo is a part of the Utah Retirement System and makes a 10% contribution to an employee’s retirement. This includes an additional opportunity to make contributions to a 401K plan within URS.

Vacation time accrual: (New employees accrue up to 13 days annually of vacation time.) New employees accrue 4 hours of vacation leave after the first full pay period following the first of the month following 30 days of continuous employment.

Sick time accrual: (New employees accrue up to 10 days annually of sick time.) New employees accrue 3.07 hours of sick leave after the first full pay period following the first of the month following 30 days of continuous employment.

Nine paid holidays a year when they occur after the first of the month following 30 days of continuous employment.

Employee Assistance Program for employees and their families paid for by the Zoo.

Employee long-term disability insurance paid for by the Zoo.

Various employee reimbursements and contributions to wellness activities, professional development, uniform, and certain work-clothes.

Moving expense reimbursement for qualifying new employees.

Every employee receives a free Zoo Card that allows admission to the employee and up to 5 guests. It also provides for free carousel and train rides, as well as free admittance to ZooLights and BooLights. Part-Time/Seasonal employees also receive a ZooCard.

Employees receive a 50% discount on concessions and 33.3% discount on gift shops items (some exclusions apply).

Employees receive a Tickets at Work membership, which provides discounts and offers on theme parks, shows, sporting events, and travel.

Awesome coworkers who care about animals and each other!
How to Apply: On the Hogle Zoo website
Closing Date: 04/07/2022
Location: Salt Lake City, UT


Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact: Debbie Elcock
Phone: 8015841700