Compensation Type: Hourly wages
Job Type:
Full Time

Pay Range: 16
Organization's Mission: The Road Home has been a leader in the fight to end homelessness for almost a hundred years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: The Road Home is committed to our work in addressing Diversity, Equity, and Inclusion (DEI) as part of our mission to help people experiencing homelessness move back into housing. We strive to create a team that reflects the people we serve and where our guests and employees feel empowered to be their full, authentic selves.
Position Summary: As a Housing Advocate, you perform a wide variety of duties relating to working with these vulnerable populations. As a TRH employee you will be a part of a homeless shelter system that provides emergency shelter to over 1,000 individuals nightly, and permanent supportive housing to over 1,700 individuals each day. Working here, you will have an opportunity to assist people who are rebuilding their lives.


Gail Miller Resource Center

Midvale Family Resource Center

Men's Resource Center

Reports to

Shelter Supervisor Team

Position Status

Part-Time or Full-Time


Day Shift (7:00am-3:30pm), Swing Shift (3:00pm-11:30pm) Graveyard Shift (11:00pm-7:30am) Part-Time, Full-Time, on-call!

Grade and starting salary

Grade 4/$16.00/hour

FLSA Status


EEO Class

Administrative Support Workers
Primary Responsibilities: As an Advocate, you will:

Provide quality customer service to our clients, who may be in need of resources in addition to a warm bed for a night.
Observe, and help regulate activities at the shelter, ensuring rules and procedures are followed.
Provide clear and specific information to residents, and instruct residents of shelter rules/procedures.
Assist in maintaining a clean and safe facility, identifying special needs, and referring needs to supervisor.
Answer phones, take messages, and respond to the public.
Operate as part of a team that strives to serve the homeless in our community.
As an Advocate, you will be trained to:

Assist in resolving conflicts that may arise among residents.
Write incident reports where appropriate, maintain records of resident stays and maintain an accurate shelter log.
Provide occasional crisis intervention and emergency interface with community resources such as EMS and law enforcement.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Desired Qualifications: Education and Experience
High School Diploma or GED required.
Benefits / Why Work With Us: We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

Health Care Plan (Medical, Dental & Vision)
HSA, FSA, HRA (We reimburse part of your deductible!)
Retirement Plan (401k, IRA, 403B with TRH match)
FREE Life Insurance for employees
Paid Time Off (Vacation, Sick & 12 Public Holidays)
One Floating Holiday Per Year
Free Short Term & Long Term Disability
Employee Assistance Program
Free Training & Development
Tuition Reimbursement for a wide variety of classes!
How to Apply:
Closing Date: 9/1/2022
Location: Salt Lake city


Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact: Maren Caldwell
Phone: 801.819.7330