Compensation Type: Hourly wages
Job Type:
Full Time

Pay Range: 16
Organization's Mission: The Road Home has been a leader in the fight to end homelessness for almost a hundred years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: The Road Home is committed to our work in addressing Diversity, Equity, and Inclusion (DEI) as part of our mission to help people experiencing homelessness move back into housing. We strive to create a team that reflects the people we serve and where our guests and employees feel empowered to be their full, authentic selves.
Position Summary: The Advocate will work at the front desk of a 201-unit apartment building and perform a wide variety of duties relating to working with poverty and vulnerable populations. This team member will work in a beautifully renovated hotel featuring studio, one-bedroom and two-bedroom apartments for chronically homeless single men, women and families. Working here is an opportunity to build and change lives!
Positions Available


Position Status



Palmer Court

Reports to

Assistant Property Manager 2


32 hours/week - Day shift on Wednesday - Friday, Grave Shift on Saturday

Grade and Starting Rate

Grade 4, $16.00/hour t

FLSA Status


EEO Class

Administrative Support Workers
Primary Responsibilities: Job Duties

Provide excellent customer service to our residents and their families, guests, donors, vendors, community agencies, etc.
Work with diverse clients - being culturally responsive and approaching clients who are from different racial, socio-economic, and ethnic communities with respect and openness.
Work with people who have experienced trauma from a Trauma-Informed Care perspective.
Provide crisis intervention as needed; including determining when it is necessary to involve other staff, administration, or the authorities.
Provide clear, specific and consistent information to residents, and instruct residents of property rules/procedures.
Monitor the activities of residents to ensure the safety of residents, volunteers and staff.
Assist in resolving conflicts that may arise among residents.
Work well in a public service-delivery environment, which can often be fast-paced and require excellent multi-tasking skills.
Assist in maintaining a clean and safe facility, identifying special needs and referring needs to supervisor.
Perform rounds to check the building for safety and security.
Draft incident reports where appropriate, maintain records of resident and guest activity and maintain an accurate shift log.
Operate as part of a team that strives to serve people who have/are experiencing homelessness in our community.
Check resident’s guests in and out.
Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Desired Qualifications: Education and Experience
High School diploma or GED required
Experience working with diverse and vulnerable populations preferred
Physical and Equipment Requirements
Ability to lift 25 pounds.
Ability to sit, stand or walk for an hour or more at a time.
Benefits / Why Work With Us: Our Inclusive benefits:

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA, 403B with TRH match)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & 12 Public Holidays)
One Floating Holiday Per Year
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Employee Assistance Program
Training & Development
Tuition Reimbursement
How to Apply:
Closing Date: 7/1/2022
Location: Salt Lake City


Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact: Human Resourses
Phone: 8018724138