Description

Job Summary: Reporting to and in partnership with the Hospital Response Team Coordinator, the Sexual Assault Advocate will spearhead identifying accessibility issues clients face concerning their basic needs. This role will be responsible for providing support services to clients, resource and referral advocacy, and crisis line volunteer management.

The Sexual Assault Advocate is the first point of contact for new clients and is responsible for answering phone calls, forwarding messages to the appropriate recipient, and scheduling clients with service providers. The Sexual Assault Advocate provides follow-up and advocacy to clients subsequent to Hospital Response Team in-the-field cases. The focus of advocacy is on following a client’s trajectory through our services and tailoring advocacy to gaps in service.
Primary Responsibilities: Key Responsibilities

Ensure immediate advocacy needs from clients are addressed through resource and referral
Facilitate communication and appointments between clients and other agency teams
Conduct follow-up advocacy for clients subsequent to a forensic exam (Code-R)
Act as an on-call manager and logistical support during business hours, staffing cases with advocates, and providing support
Supervision of Crisis Line volunteers contract work, including reviewing shift reports, providing feedback, and consistent monitoring of program goals and objectives
Maintain an updated schedule of 24/7 crisis line coverage for the English and Spanish-speaking crisis lines
Mentor and train crisis line volunteers and workers on resources and referral advocacy services, including the yearly Spanish-speaking 40-hour training
Cultivate and strengthen collaborative partnerships with staff and volunteers, as well as community and partner agencies
Identify gaps in client services and work to provide continuing education
Front desk coverage
Desired Qualifications: 1-2 years of experience in crisis intervention services
Experience with case management, crisis advocacy, working with vulnerable populations (LGBTQI+, Homeless, Pacific Islanders, American Indian/Native American, undocumented immigrants)
Experience with accounts payable and receivable, including cash handling
Position Details This is a full-time, benefited, 40-hours per week position. During the COVID-19 pandemic, this position is 90% remote, however, under normal circumstances, this position requires an in-office presence. The remuneration for this position is based on sexual assault advocacy experience and the applicant's ability to serve non-English speaking clients due to the needs of the community. Hourly rate of $18.00 - $19.00 DOE.

To Apply Please send a cover letter and resume to jobs@raperecoverycenter.org with the subject title “Sexual Assault Advocate.” Applications must include a cover letter AND resume, incomplete applications will not be reviewed.

Requirements

Bilingual in English and Spanish (no exceptions)
Bachelor’s degree in related field OR 5 years experience in the human services or non-profit sector as a supervisor OR an equivalent combination of practical and academic experience
40-hour state-mandated crisis counselor certification
Experience supervising volunteers, preferably a crisis response team
Comfortable multitasking in a fast-paced environment that often involves crisis intervention
Innovative, collaborative, flexible, and self-directed
Outstanding communication skills, including writing, de-escalation, crisis intervention, and listening
Ability to work well with—and inspire confidence in—volunteers and clients
Excellence in balancing multiple responsibilities
Advanced Excel Skills and Google Sheets
Organized and detail-oriented, adhere to deadlines
Thorough understanding of self-care needed & vicarious trauma
Committed to the values of RRC, including anti-oppression and anti-racism
Embrace teamwork
Benefits / Why Work for Us: Position Details This is a full-time, benefited, 40-hours per week position. During the COVID-19 pandemic, this position is 90% remote, however, under normal circumstances, this position requires an in-office presence. The remuneration for this position is based on sexual assault advocacy experience and the applicant's ability to serve non-English speaking clients due to the needs of the community. Hourly rate of $18.00 - $19.00 DOE.
How to Apply: To Apply Please send a cover letter and resume to jobs@raperecoverycenter.org with the subject title “Sexual Assault Advocate.” Applications must include a cover letter AND resume, incomplete applications will not be reviewed.
Compensation Type: Hourly wages
Hourly Wage Minimum: $18/hour
Hourly Wage Maximum: $19/hour
Salary Minimum: This is an hourly wage position.
Salary Maximum: This is an hourly wage position.
Closing Date: Until Filled
Status: Full Time
Location: Salt Lake City

Information

Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact Name: Alexandra Yost
Email: jobs@raperecoverycenter.org