Job Summary: IRC BACKGROUND: Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. In the U.S.; IRC provides assistance to refugees resettling here through 27 offices operating in 16 states. IRC resettles approximately 11,000 refugees per year and provides numerous program services to assist the refugee from their arrival through citizenship. The IRC in Salt Lake City opened it office in 1994, and provides resettlement services through extended case management to newly arrived refugees for up to 24-months as well as over twenty different programs to educate and empower refugees.

The digital inclusion program launched in 2017 to improve access to broadband service, devices, education, and training. IRC SLC’s Digital Inclusion (DI) has built a strong foundation to address these need by ensuring refugees have digital tools and culturally and linguistically accessible instruction and mentorship to build the digital skills to participate in an expanding digital world.

POSTION OVERVIEW: Under the supervision of the Education Program Supervisor, the Digital Inclusion Coordinator is responsible for implementing existing digital inclusion programs priorities which include, but is not limited to, ensuring access to internet and hardware for newly arrived refugees, coordinating workshops, and the management of the Technology Mentorship (Tech Mentor) program that matches refugees with a mentor to offer guidance on modern technology through utilizing an existing curriculum. This position works closely with other programs and teams. The Digital Inclusion Coordinator will ensure that quality practices are implemented, program outcomes are met, policies/procedures are followed and reports are completed. This position will also participate in the development of new program areas to enhance clients understanding and use of digital tools, curriculum development, partnership management, and staff training.
Primary Responsibilities: • Provide supervision to volunteers, AmeriCorps members and interns to carry out digital inclusion services.
• Work closely with IRC SLC program staff to determine appropriate digital inclusion workshops, classes, and referrals for technology support.
• Conduct staff training for facilitating digital literacy education to meet specific program’s needs.
• Plan, prepare, and deliver digital instructional activities and track progress.
• Assist the Education Program Supervisor and Development Manager in creating and maintaining cooperate partnership, including volunteer opportunities.
• Identify and collect digital instruction resources, best practices and methods to meet diverse client needs and ensure program design is outcomes driven.
• Maintain up to date, timely and complete data tracking in Salesforce, ETO and other databases.
• Work with supervisor to identify potential funders, help write grant proposals and budgets, and oversee in-kind donation request and distribution to clients.
• Engage in Utah’s Community Connect (UCC): Utah’s Digital Alliance sub-committee’s monthly meetings and quarterly digital equity events.
Desired Qualifications: JOB REQUIREMENTS:
• Undergraduate degree from an accredited institution of higher learning, preferably in Social Work, Education or other related field. Comparable professional experience may be substituted.
• At least two years of related professional experience, preferably in digital literacy education.
• Excellent verbal and written English communication skills.
• Must be extremely flexible, able to manage time effectively with multiple priorities.
• Comfortable working in a fast-paced, multicultural environment.
• Strong computer skills particularly in MS Office applications; experience with databases a plus.
• Fluency in written and spoken English, bilingual ability preferred in any refugee language.
• Able to work well with diverse people, such as refugee clients, local service providers, community partners and field professionals.
• Professional, friendly and courteous attitude a must.
• Commitment to the mission of IRC.
• Valid driver’s license, reliable personal vehicle with current insurance and the ability to travel regularly throughout the service area.

• Standard office work environment combined with travel in and around the service delivery area.
• Work outside of traditional office hours may be required on occasion.
How to Apply: Through website below
Compensation Type: Hourly wages
Hourly Wage Minimum: $18/hour
Hourly Wage Maximum: $19/hour
Salary Minimum: This is an hourly wage position.
Salary Maximum: This is an hourly wage position.
Closing Date: 1/15/2021
Status: Full Time
Location: Salt Lake City,


Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact Name: Krysti Nellermoe