Job Summary: House of Hope is looking for a full-time Medical Case Manager to monitor client care and provide medical case management as part of a holistic, personalized treatment plan for women in recovery. If you are seeking predictable hours in a non-profit, team environment for an ethical organization seeking to help women and children in our community, this may be the opportunity for you!
Primary Responsibilities: Responsibilities:
- Coordinate care and resources with our clinical team and community medical clinics.
- Maintain accurate and organized medical records for each client.
- Audit processes, records and all documents related to client health care.
- Process, store, administer, document, and destroy prescriptions/medications.
- Practice current medical and infection control policies and procedures.
- Schedule medical appointments and coordinate transportation with client team.
- Complete medical assessments and follow-up for women and children.
- Track high-risk pregnancies and coordinate care with OBGYN.
- Teach individuals or groups on health especially as it relates to women in recovery.
- Manage referrals to multiple agencies and collaborate to maintain good relationships.
- Identify clients at risk for adverse outcomes; manage crisis incidents as needed.
- Coordinate discharge plans for medical services.
- Be on call as needed for medical questions and health care support.
- Be creative in promoting new ways to improve health and wellness for women, children, and staff.
Desired Qualifications: We are looking for someone who:
- LPN or RN experience and education preferred. May consider other disciplines and experience in health care or medical related fields.
- At least two years of professional experience in a health care or clinically related area.
- Demonstrates team leadership, relationship building, critical analysis, and written and verbal communication skills.
- Competence in computer skills, data collection and documentation.
- Knowledge of funding resources and clinical standards and outcomes.
- An ability to provide care to populations served in a professional and strengths-based manner.
- Demonstrates independent judgment to assess and meet client needs.
- Ability to have meaningful outcome-oriented dialogues with clients, families, ancillary departments, health care and community agencies, and third-party payors.
- May be required to provide transportation for site visits. - Must be adept at building relationships with women in crisis and new in recovery as well as communicating effectively with many parties involved in each family’s health care.

Agency Requirements:
- This is a non-smoking work site.
- Must be at least 21 years old.
- Must obtain a flu shot before hire and be willing to receive the Covid-19 vaccination when available.
- Must be able to pass extensive background check and drug test.
- If in recovery, must have at least 2 years of sobriety.
- Must have own reliable transportation, current Utah driver’s license, maintain auto insurance and have a good driving record.
Benefits / Why Work for Us: Full benefits package including health insurance, dental, 2x salary life insurance, 30+ days off a year for holidays, vacation, sick; 401(k) dollar for dollar match up to 5% after one year with vesting schedule, employee recognition and other incentives are available.
Hours: Full-time: 40 hours/week, Monday-Friday 8:30am-5:00pm. May require occasional evenings or weekends for emergencies.
How to Apply: Send resume, cover letter, and 3 professional references to: Please include job title you are applying for with all contact.
Compensation Type: Annual salary
Hourly Wage Minimum: This is a salary position.
Hourly Wage Maximum: This is a salary position.
Salary Minimum: $55,000
Salary Maximum: $65,000
Status: Full Time
Location: Salt Lake City


Organization Website: Visit website
Contact Name: House of Hope