Description

Job Summary: Current shift openings: Graveyard shift (11:00pm-7:00am) and Swing shift(6:30pm-11:30pm)
Full-Time and Part-Time shifts available. Flexible hours.

The Road Home seeks employees that have a deep commitment to the mission of serving members of our community that are experiencing homelessness. Seasonal Client Advocates will provide compassionate and quality customer service to these individuals while working for the state’s largest homeless shelter system.

The Seasonal Advocate will help to provide safe and warm shelter to homeless and vulnerable individuals during the winter. This team member will work in a homeless shelter system that provides emergency shelter to over 1,000 individuals nightly, and permanent supportive housing to over 1,700 individuals each day. Working here is an opportunity to build people and change lives!
Primary Responsibilities: Duties and Responsibilities
1. Provide quality customer service to our clients, who may be in need of resources in addition to a warm bed for the night.
2. Observe, and help regulate activities at the shelter, ensuring rules and procedures are followed.
3. Provide clear and specific information to residents, and instruct residents of shelter rules/procedures.
4. Assist in maintaining a clean and safe facility, identifying special needs and referring needs to supervisor.
5. Assist in resolving conflicts which may arise among residents.
6. Write incident reports where appropriate, maintain records of resident stays, and maintain accurate shelter log.
7. Answer phones, take messages and respond to the public.
8. Provide occasional crisis intervention, and emergency interface with community resources such as EMS and law enforcement.
9. Operate as part of a team that strives to serve the homeless in our community.
10. Referral to local substance abuse programs.
11. Other duties as assigned.
Desired Qualifications: Education and Experience
High School Diploma or GED required.

Skills and Requirements
1. Excellent customer service skills being able to communicate effectively and handle difficult situations.
2. Able to communicate effectively and handle difficult sit
How to Apply: To apply, please email resumes@theroadhome.org. Please include the job title Seasonal Client Advocate in the subject line. Please include which shift you are interested in (Graveyard Shift or Swing
Compensation Type: Hourly wages
Salary/Wage: $14.00/hour
Closing Date: 02/03/2020
Status: Full Time
Location: Salt Lake City

Information

Organization Website: Visit website
Contact Name: Michelle Tschetter
Email: resumes@theroadhome.org