Salary: 84084
Permanent Part-time (Non-exempt)

3 average shifts consistent at SVS
6:00 am – 2:00 pm (mornings)
2:00 pm – 10:00 pm (evenings)
10:00 pm – 6:00 am (graveyards)

Excellent customer service and public relations skills.
Understanding of the definition, dynamics and cause of domestic violence.
Certified in administering Danger Assessments.
Strong communication and problem-solving skills.
Able to coordinate well with others, and work effectively with a variety of people.
Professional and reliable.
Bilingual, Spanish is preferred
Experience working with people, preferably in a human service field.
$14.00 per hour
Cumulative differential pay rate of $0.25 is allotted to individuals who are bilingual

Individuals who have completed a 2 or 4 year college degree are allotted the following differential.

$0.25 Associates, $0.75 Bachelors, $1.00 Masters (+.25 for language differential) (Verification of degree is required.)

Directly reports to the Shelter Director.
Shelter Advocates are responsible for assisting, advocating on behalf of and providing for the needs of shelter residents. Implements strategies to ensure for the safety and security of shelter residents. Provides a supportive and compassionate environment for shelter residents. Provides a positive connection between the community and the shelter.
1. Assume responsibility for meeting the needs of shelter residents.
2. Provide information and answer questions for residents.
3. Provide needed items to clients when requested, and communicate unfulfilled requests to management.
4. Become familiar with clients’ needs by reading files, logs and notes.
5. Respond to clients needs in a helpful and courteous manner.
6. Actively listen to clients, show empathy and provide encouragement and support.
7. Ensure sleeping rooms are clean, stocked, prepared and ready for new residents when vacant.
8. Assume responsibility for the operation of the 24-hour hotline.
9. Courteously answer all incoming phone calls.
10. Prepare, record, and files hotline information when received.
11. Approve new shelter residents per established guidelines.
12. Maintain ready supply of intake files for new clients.
13. Complete intake of new residents when they arrive per established guidelines.
14. Properly record, copy, file and distribute new client information.
15. Assume responsibility for the upkeep and maintenance of the shelter.
16. Assist, support and encourage client’s completion of daily chores.
17. Ensure safety, sanitation and health regulations are adhered to at all times.
18. Ensure completion of assigned tasks and duties.
19. Ensure walkways are clean and safe in inclement weather.
20. Ensure general use areas are stocked and supplies are readily available for residents use.
21. Ensure all areas of the shelter and business areas are clean and sanitary.
22. Record, mark and stock perishable food items as received.
23. Maintain organization and cleanliness of all storage areas, and rotates stock as designated by procedures or as assigned.
24. Attending all monthly staff meetings, training and other mandatory meetings.
25. Assist with special projects and events.
26. Update room list and chore list daily.
27. Keep current on shelter policies and procedures.
28. Participate or provide community education programs.
29. Model appropriate professional boundaries with clients, staff, vendors, volunteers and donors.
Status: open


How to Apply: Send by email to HR Director at
Closing Date: 01/04/2018
Your Website: Visit organizational website.