Job Summary: Utah Community Action of Salt Lake City, UT is seeking to hire a full-time Housing Intake Worker. Are you looking for a job in social services where you can see the difference you make in the lives of those you serve? Would you like to work for a nonprofit that has room for growth and often promotes from within? If so, please read on!

This Housing Intake Worker earns a competitive wage of $14.00 - $16.37/hour based on experience and credentials. We also offer generous benefits, including health, dental, vision, a flexible spending account (FSA), a healthcare spending account (HSA) with up to a $2,500 match, a 401k plan with 5% match, short and long-term disability, accident insurance, life insurance, 11 paid holidays, paid time off between Christmas and New Year's, paid time off (PTO), and an hour of paid time on Fridays for self-care. If this sounds like the right entry-level opportunity in social services for you, apply to join our nonprofit team today!


Founded in 1965, Utah Community Action is a nationally recognized nonprofit provider of comprehensive services for income-eligible families. Our six core programs, Head Start, Adult Education, Case Management & Housing, Nutrition, HEAT, and Weatherization, address barriers to self-sufficiency in order to empower individuals, strengthen families, and build communities. We are committed to ending poverty and improving the lives of those living in our community.

The culture here at Utah Community Action is based on our agency values of appreciation, compassion, integrity, respect, and trust. Our management team is well-trained and maintains an open-door policy so that our employees can ask questions and easily solve problems. We also offer competitive compensation, excellent benefits, and a supportive work environment.

As a Housing Intake Worker, you assist the homeless population in finding placement in shelters. Under the direction of the Data Administrator and the Housing Director, you are part of the Homeless Services Team that is responsible for the implementation of an efficient Department of Workforce Services TANF eligibility determination system to serve the incoming clients of homeless shelters. You conduct the intake process for placement in a shelter by meeting with homeless clients, collecting their personal information, and verifying their income. After evaluating their needs, you work to satisfy those needs by making referrals to shelters and other services.

You spend a lot of your time performing data entry as you accurately and completely enter information into Client Track. As you collaborate with staff and program partners to help clients, you build positive working relationships. You are always professional, respectful, and conscientious about confidentiality. Motivated to continually develop your knowledge in social services, you participate in ongoing professional development through training, meetings, and educational courses. You get great satisfaction out of helping to empower individuals, strengthen families, and build communities!

High school diploma or equivalent
Experience with Microsoft Office
Strong data entry skills
Excellent English skills, both verbal and written
Ability to maintain knowledge about community resources, agencies, and referral procedures
Ability to pass a background check and drug screen
Ability to be empathetic to individuals experiencing homelessness, regardless of their ethnic background, gender, or other demographic qualities
Experience working with diverse populations and homeless individuals is preferred but multiple factors will be taken into consideration. Do you have strong communication skills, including the ability to clearly explain information in layman's terms? Are you always happy to help? Do you thrive in a collaborative team environment? Are you mature and able to exercise sound judgment in emergency situations? Do you have good people skills? Are you an excellent problem-solver? If so, you might just be perfect for this Housing Intake Worker position!


This full-time social services position with our nonprofit works a variable schedule set a month in advance. We have a monthly meeting to determine the schedule for the next month. It won't always be a set schedule and includes 24/7 scheduling based on shelter hours.


We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this entry-level job in social services, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
How to Apply: For more information, or to apply now, you must go to the website below.
Compensation Type: Hourly wages
Hourly Wage Minimum: $14/hour
Hourly Wage Maximum: $16/hour
Salary Minimum: This is an hourly wage position.
Salary Maximum: This is an hourly wage position.
Closing Date: 01-May-2021
Status: Full Time
Location: Salt Lake City, UT, USA


Organization Website: Visit website
Contact Name: Human Resources