Job Summary: Full-time position with the National Center on Shaken Baby Syndrome (NCSBS) for an applicant who is adept at communication, maintaining and distributing information relevant to the mission of the NCSBS. Application should be a quick learner, be able to maintain and recall a large amount of information, have excellent customer service and organizational skills, and be able to communicate via multiple channels.

Compensation Package
Starting salary is $15/hourly. Full benefits package includes health and dental insurance, retirement (IRA), sick and vacation leave packages and all legal holidays paid leave.
Primary Responsibilities: • Act as first line of communication for families of victims who are seeking support and resources.
• Serve as assistant to the International Advisory Board and Governing Board of Directors, including recording minutes and coordinating meetings.
• Provide consultation, support, and referrals for professionals, parents, students, and the lay public.
• Manage and contribute to a multidisciplinary listserv comprised of medical and legal professionals
• Maintain library of current Shaken Baby Syndrome/Abusive Head Trauma (SBS/AHT) literature.
• Assisting staff in research and pertinent data regarding SBS/AHT.
• Monitor and survey the field for current medical advances, legal advances, and media content.
• Assist with the creation, revision, and review of the content within the NCSBS educational training materials modules.
• Maintain and add to the research section of the NCSBS website to include new medical research pertaining to SBS/AHT.
• Monitor and respond or refer all incoming email to the NCSBS general email address.
• Answer incoming telephone calls and respond or direct callers to appropriate personnel.
• Provide support toward the completion of major NCSBS projects as directed.
• Perform administrative duties as needed.
Desired Qualifications: • A 4-year degree in a related field preferred.
• Strong work ethic with ability to work both independently and within a team.
• Ability to convey empathy and positive regard toward victims and their families, especially via the telephone and other forms of communication.
• Strong knowledge of aspects that comprise effective research.
• Excellent customer service and communication skills.
• Ability to manage and retain vast amounts of data.
• Superior organization skills.
• Ability to multitask and prioritize.
• Ability to gather and recall information promptly.
• U.S. citizenship or legal right to work in the U.S.
Benefits / Why Work for Us: Our Mission: The National Center on Shaken Baby Syndrome is committed to prevent shaken baby syndrome and promote the well-being of infants generally through the development and implementation of programs, policy and research; and to support and educate families, caregivers and professionals.

Come and work in a small office that responds on an international level. Help us prevent physical abuse of our most vulnerable citizens, and work alongside passionate people who care about our mission. At the NCSBS, we value character and culture. We invite you to be a part of the team.
How to Apply: Send cover letter and resume to Please put "Information and Research Specialist" in the subject line.
Compensation Type: Hourly wages
Hourly Wage Minimum: $15/hour
Hourly Wage Maximum: $15/hour
Salary Minimum: This is an hourly wage position.
Salary Maximum: This is an hourly wage position.
Closing Date: October 23, 2020
Status: Full Time
Location: Farmington, UT


Organization Website: Visit website
Contact Name: Brian Lopez