Job Summary: ***Positions available at our South Salt Lake Men's Resource Center, Gail Miller Resource Center in Salt Lake City, and Midvale Family Resource Center locations***

The Road Home seeks employees that have a deep commitment to the mission of serving men and women that are experiencing homelessness. Our mission is to help people move out of homelessness and into housing in the community. As a leader in the field of homeless and housing services, The Road Home is a strong, vibrant organization continuously seeking to grow and deepen our impact by further developing our programs to end homelessness. Our goal is to approach to every client from a Trauma-Informed Care perspective, and our objective is follow the Housing First model as we use our knowledge of resources and relationships with community partners to move our clients into housing.

The Custodian position will maintain the cleanliness, safety, and operation of the agency while providing excellent customer service. The Custodian must interact with guests and staff in a friendly, enthusiastic, outgoing, and helpful manner while working in a fast paced and dynamic environment. They must be hardworking, flexible, and possess attention to detail.
Primary Responsibilities: 1. Ensure that the restrooms are clean, functional, and operational.
2. Perform basic cleaning duties such as sweeping; mopping; cleaning toilets, showers, and sinks; emptying trash receptacles; cleaning mirrors; wiping sinks and counters; etc.
3. Perform daily maintenance to keep restrooms fully stocked and operational by identifying needs, restocking supplies, and working with custodial and maintenance staff to keep sinks and toilets in working order.
4. Conduct continuous rounds in restroom areas.
5. Responding to emergency situations (including fire drills, an actual fire, etc.) and helping guests leave the building in a safe and timely manner if needed.
6. Frequent interaction with guests, staff, and others working or visiting the agency.
7. Responding to the needs of guests, staff, and others working or visiting the agency.
8. Closely monitor restroom facilities to ensure safe operation and responding appropriately when needed.
9. Custodial duties include, but are not limited to:
a. Floor care and maintenance (cleaning, preparing, stripping, scraping, waxing, buffing, and resurfacing)
b. Vacuuming offices, hallways, common areas, and resident rooms
c. Window cleaning
d. Landscaping and minor exterior maintenance
e. Assist with basic repair or replacement of facility equipment and systems as needed
10. Monitor and respond to inappropriate behavior as needed, including enforcing rules and regulations, regulating guests’ actions, and requesting assistance from other staff if necessary.
11. Reporting any illicit activity to security while providing greater oversight to help in the prevention of theft, smoking, and other negative behavior.
12. Reporting damage, theft, or other issues to appropriate supervisors or department heads.
13. Follow all security, safety, and sanitation procedures established by the agency.
14. Other duties as assigned.
Desired Qualifications: Education and Experience
High school diploma or GED required
Previous housekeeping or custodial experience preferred
Experience working with diverse populations preferred

Skills and Requirements
1. Able to communicate effectively and handle difficult situations with professionalism, compassion, and from a Trauma-Informed Care perspective.
2. Ability to work independently and use sound judgment within the Trauma-Informed framework to make decisions.
3. Understanding of the Housing First philosophy, and willingness to have conversations with clients about housing.
4. Must possess a high degree of motivation towards ensuring guest and staff satisfaction.
5. Ability to follow safety practices and procedures and be safety conscious.
6. Ability to prioritize and handle multiple tasks simultaneously.
7. Ability to handle minor complaints, suggestions, and feedback from staff and guests in calm, professional, and respectful manner.
8. Ability to remain focused on the job while dealing with interruptions from guests and/or other employee contact.
9. Attends work on a regular and predictable basis.
10. Ability to creatively problem solve in the moment by using sound judgment.
11. Must have a clean driving record and be able to be insured on the agent insurance policy.
12. Must pass pre-employment background check and drug screen.
13. Demonstrates awareness of and sensitivity to diverse populations. Ability to contribute to the Agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.

Physical and Equipment Requirements
Ability to lift and/or move 25 pounds.
Ability to stand and walk for extended periods.
Ability to bend, squat, twist, push, and pull to perform normal job functions.
How to Apply: To apply, email your resume to and include the job title, Custodian, in the subject line. Please specify if you want to work at the South Salt Lake Men’s Resource Center, Gail Miller Resource Center in Salt Lake City, or Midvale Family Resource Center.

The Road Home is an Equal Opportunity Employer
Compensation Type: Hourly wages
Salary/Wage: $13.00/hour
Hourly Wage Minimum: $13/hour
Hourly Wage Maximum: $13/hour
Salary Minimum: This is an hourly wage position.
Salary Maximum: This is an hourly wage position.
Status: Full Time
Location: Various


Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact Name: Human Resources