Salary: $14 to $16 an hour DOE
Job Description: Site Based Program Coordinators are responsible for promoting positive youth development and improving children’s lives by establishing and supporting positive mentoring relationships at BBBSU program sites between volunteer mentors and children in need of an additional positive role model. This includes providing professional support to program volunteers, families, and children through professional training, screening and monitoring for child safety, coaching toward positive youth development, and creating a strong sense of affiliation with BBBSU. Additionally this position includes strategic child and volunteer recruitment for Site Based Programs along the Wasatch Front. As part of the Site Based Mentoring Team, Program Coordinators will work under the supervision of the Site Based Team Lead to ensure high quality support to all Site Based Program partners and participants.

Service Delivery Responsibilities

1. Ensure high-level child safety and consistently apply risk management knowledge by following agency policies and procedures throughout all aspects of job function.
a. Stay current on child safety best practices and BBBSU program policies & standards
b. Identify potential child safety issues for volunteers, children and their families.
c. Maintain accurate and timely records for all program participants

2. Responsible for program implementation according to the BBBS Service Delivery Model, including:
a. Provide orientation and training for volunteers and children.
b. Interview participants and complete all enrollment and screening processes.
c. Provide timely and comprehensive recommendations for participation in the program based upon assessments of each participant. Immediately bring to the attention of supervisor concerns which may influence the participant enrollment process.
d. Mentor and child introductions, focusing on the strengths of each participant.
e. Continually assess program participants through conversations and surveys with a focus on child safety, match relationship development, positive youth development, volunteer satisfaction, and agency affiliation.

3. Monitor and support each program site and maintain professional relationships with participants and partners.

Other Responsibilities

1. Be a consistent and positive representative of Big Brothers Big Sisters of Utah to the public.

2. Consult and collaborate with other service delivery staff and/or supervisor as appropriate. Participate in monthly staff, team, and supervision meetings. Help Site Based Team with assigned projects.

3. Participate in BBBSU fundraising activities as assigned and share partner and narrative information with development and/or marketing staff regularly.

Primary Qualifications
1. Must have a strong belief and commitment to the BBBSU mission.
2. Bachelor’s Degree in youth development or related field.
3. Excellent oral and written communication skills reflecting solid customer service and multicultural competence in-person, by telephone and email.
a. Ability to listen and pick up on non-verbal cues, including tone, to enhance interpersonal communication and understanding.
b. Ability to collect meaningful data and draw solid conclusions.
4. Ability to form and sustain appropriate child, adult volunteer-based relationships based on positive youth development and volunteer satisfaction.
5. Ability to effectively collaborate with co-workers and teams.

Additional Requirements

1. Must have transportation and meet state required automobile insurance minimums to travel as needed to visit program sites along the Wasatch Front.

2. Bi-lingual in English and Spanish Preferred.
3. Computer skills—Word, Outlook and Excel and ability to learn agency database (AIM).
Location: Salt Lake City
Status: Full Time


How to Apply: Please e-mail resume and cover letter to
Closing Date: December 22, 2017
Your Website: Visit organizational website.