Description

Compensation Type: Annual salary
Hourly Wage Minimum: This is a salary position.
Hourly Wage Maximum: This is a salary position.
Salary Minimum: $25,000
Salary Maximum: $45,000
Job Summary: The Assistant Box Office Supervisor assists the Box Office Manager in all box office objectives and procedures, including selling tickets for performances, auditing ticket sales for a production run, hiring and training box office hourly staff, and depositing funds with General Accounting. Assists Event Managers and Box Office Manager with performances at Kingsbury Hall and any other venues UtahPresents programs in or supports on behalf of the College of Fine Arts.

UtahPresents is a mission-driven, non-profit, campus-based arts presenter located at the University of Utah with a focus on bringing diverse artistic and cultural experiences to the campus and the region. As stewards of the iconic Kingsbury Hall, UtahPresents provides a valuable gathering space for community events and campus partners. UtahPresents values individuals who can actively contribute to the diversity of viewpoints, cultural background experiences, and expertise of our staff.

This position is considered Category I: Mandatory and required on campus or health care facilities to support on-site operations. Employees hired into this category will be required to be physically located at our location if they are healthy and without COVID -19 symptoms.
Primary Responsibilities: Essential Functions

•Assists in selling tickets for performance and events, auditing each production run, and depositing funds daily.

•Assists in setting up performances on the ticketing software system and ensuring performances are ready for sales deadlines.

•Supervises box office hourly staff; coordinates scheduling and responsibilities with event staff at multiple venues.

•Assists Event Managers with front-of-house activities as needed during performances.

•Attend all appropriate departmental and campus meetings

•In cooperation with operations team members, review applications, interview candidates, and select box office staff per University hiring procedures

•Be a willing and collaborative participant in the department and campus community

•Other duties as assigned by supervisor
Desired Qualifications: Minimum Qualifications

One year previous box office, customer service, and supervisory experience or related experience required; superior interpersonal skills both in management and group decision-making along with organizational, written and oral communications skills; and a commitment to provide excellent customer service required.

Bachelor’s degree in related area preferred.

Preferences

Qualifications

•One year previous box office, customer service, and supervisory experience or related experience required

•Superior interpersonal skills in management and group decision-making, organizational, written, and oral communications skills; and a commitment to provide excellent customer service required

•Excellent follow-through and attention to details

•Ability to deal effectively with a variety of personalities and skill levels

•Ability to provide customer service in an informed, assertive and hospitable manner

•Sound decision-making ability and creative problem-solving skills

•Computer skills; including Microsoft Office, and ability to learn and train in Spektrix ticketing software

•Instructional and teaching skills; ability to train and work with student workers, most of whom have little or no experience

•Supervisory skills; ability to supervise a range of employees in their tasks

•A team-based approach to the work environment

•Must be tenacious, flexible, and possess a sense of humor

Bachelor’s degree in related area preferred.

Applicants must demonstrate the potential ability to perform the job’s essential functions as outlined in the position description.

Physical abilities:

•A steady energy level and a calm demeanor

•Must be able to withstand long hours of concentrated physical activity, including reaching overhead and lifting and carrying 25 pounds

•Physical limitations cannot totally hinder the ability to perform tasks

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Comments

This position will work a varied schedule from days to evenings and including weekends during production runs.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.
Benefits / Why Work for Us: Bnefitted Staff
How to Apply: https://employment.utah.edu/salt-lake-city-ut/assistant-spv-box-office/63649D2CBD5240EAB06BAD3C3F0397EF/job/
Status: Full Time
Location: University of Utah Campus, Salt Lake City Utah

Information

Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact Name: Sheri Jardine
Email: sheri.jardine@utah.edu