Description

Job Summary: The Living Planet Aquarium is a 501(c)(3) non-profit organization that provides the community with countless educational opportunities to understand and respect our precious Earth and its living ecosystems, from the Utah deserts and mountains, to rain forest habitats, to the planet’s vast oceans. Working at The Living Planet Aquarium is more than just a job, it is purpose-driven work. We need exceptionally talented and hardworking team members to join us on our mission of inspiring people to explore, discover and learn about Earth’s diverse ecosystems.
 
Position:  Director of Human Resources  

Reports To: Chief Operating Officer 

Position Summary:  
The Director of Human Resources guides and manages the overall provision of Human Resources services, policies and programs for the entire organization.   This position originates and leads Human Resources practices and objectives to create an inclusive, values-driven and high-performing culture and to support a culture of commitment that is designed to emphasize quality service delivery, measurable performance standards and ongoing development of a superior workforce. It is imperative to leverage partnerships with leaders to support and provide guidance in recruiting, attracting, retaining and developing employees. This includes ensuring compliance thorough understanding, proper communication, and the application of company programs, policies and procedures.  

The Director oversees the Human Resources function to ensure a high level of guest satisfaction and service which includes compliance with prevailing laws, successful recruitment/talent selection and daily operational needs.  Additional functionalities include employee training, the execution of creative employee relations programs and effective coaching. The Director provides direct leadership to and has responsibility for the growth and maintenance of the Volunteer and Internship programs.   
Primary Responsibilities: :
Strategic Management: 
- Contribute to strategic planning processes and develop organizational strategies by identifying human resources issues; contributing information, analysis, and recommendations; advising executive team on people operations strategies, best practices, and methodologies; and establishing human resources objectives which align organizational objectives. 
- Responsible for the short and long term planning and the daily operations of Human Resources for all Aquarium operations. 
- Position the organization as the "preferred employer" in the area. 

Human Resources Compliance: 
- Responsible for compliance with federal, state, and local laws by enforcing adherence to requirements; advising management on needed actions; and being knowledgeable of existing and new legislation. 
- Ensure proper maintenance of associate records, files and human resources office systems and ensure compliance with brand standards. 
- Update job knowledge by participating in conferences and educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. 

Talent Management: 
- Plan, develop, coordinate and direct the Human Resources function to retain, develop and motivate employees in an effective manner and promote a safe, fair, positive work environment. 
- Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations. 
- Manage recruitment, selection, orientation and onboarding of new employees/team members. 
Manage human resources operations by maintaining compensation, determining employee care strategies, designing systems, accumulating resources, resolving problems, and implementing change.
 
Performance Management:  
- Drive the performance management and review process to include the facilitation, development and monitoring of employee performance evaluations to make certain they are completed and submitted on a scheduled basis.   
- Provide performance management guidance and feedback to people managers and monitor progress
 
Employee/Team Relations: 
- Support management by providing human resources advice, counsel, and decisions; analyzing information and applications.  
- Provide guidance to help drive key behaviors and performance to achieve “World Class Service” and meet business objectives. 
Plan company-wide parties, employee appreciation, meetings and special events; manage employee wellness programs.
- Conduct effective, thorough and objective investigations into employee complaints.

Diversity, Equity, & Inclusion (DE&I): 
- Partner with executives, staff, and external partners to become more of a diverse and inclusive community. 
- Act as an advisor to the Diversity and Inclusion Committee.
- Embed new learnings into company policies, practices, and standards.
 
Employee Training: 
- Assess the system-wide training/development needs and identify suitable training solutions for employees. 
- Partner with operational and administrative leaders to create a collaborative and engaging training environment in order to assess, design, facilitate, operationalize, measure and evaluate training solutions and interventions. 
- Utilize instructional design models and cognitive learning processes to develop and facilitate training sessions. 
- Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials. 
- Train assigned instructors and supervisory personnel in effective techniques for training, such as new employee onboarding, on-the-job training, health and safety practices, management development, and changes in policies or procedures. 
- Plan, develop and monitor processes for tracking completed onboarding, required training and compliance programs. 
Desired Qualifications: :
Required Qualifications:
- Bachelor’s degree in Human Resources, psychology, business or related field  
- 10 + years of HR experience, including department management  
- Strong computer software (e.g., MS Office, Org Plus, etc.) skills 
- Interviewing, facilitation, training and presentation skills  
- Excellent oral and written communication and interpersonal skills 
- Consultative skills and ability to work cross-functionally with a sense of urgency when needed 
- Strong attention to detail, systems and processes with an ability to prioritize and multi-task in a global fast-pace environment 
- Excellent project management skills and experience with proven success 
- Excellent leadership skills with strong problem solving and influencing skills 
 
Preferred Qualifications: 
- SPHR or PHR certification
- Master’s Degree 
- Background in Learning and Development
- HR experience in a larger service-oriented organization with broad organizational knowledge 
- High level of business acumen 
Benefits / Why Work for Us: We offer competitive compensation and benefits packages including medical, dental, life insurance, disability, flexible spending account, 401(k) with match, PTO, Holiday Pay, New Child Leave, Aquarium Memberships and passes, and much more.
How to Apply: Apply online at: https://recruiting2.ultipro.com/LOV1003LOVE/JobBoard/7e157ff7-c269-41d4-8df6-d1b79c519d18/Opportunity/OpportunityDetail?opportunityId=3f646dce-e308-4db0-afd7-0a9c00a7e3ba
Compensation Type: Annual salary
Hourly Wage Minimum: This is a salary position.
Hourly Wage Maximum: This is a salary position.
Salary Minimum: $70,000
Salary Maximum: $80,000
Status: Full Time
Location: Draper

Information

Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact Name: Human Resources
Email: hr@thelivingplanet.com