Compensation Type: Annual salary
Job Type:
Full Time

Pay Range: 75,000 - 90,000
Organization's Mission: The Utah Pride Center (UPC) has been part of the fabric of Utah LGBTQ+ life for over 29 years. The vision of the Center is “to ensure a thriving LGBTQ+ community in Utah.” Utah Pride Center services include mental health services, adult focused programming, senior programs, resources for youth, an annual Pride celebration, and community space. Utah Pride Center opened its doors in a beautiful new space in 2018. UPC is governed by a 17-person Board of Directors and a dedicated staff of 15.
Research shows that members of marginalized groups – including women, LGBTQIA+ identified people, Black, Indigenous, and other people of color (BIPOC) – tend to apply to jobs only if they meet every single requirement listed. Here at Utah Pride Center, we want the best candidates for the job, and those candidates don’t always meet 100% of the qualifications listed. If you are passionate about uniting, empowering, and celebrating diverse LGBTQ+ communities for all and breaking down barriers for equit
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: Utah Pride Center (UPC) is a proudly queer, anti-racist, affirmative action employer. Our commitment is to provide and sustain a diverse work environment that reflects the community we serve. All employment decisions at UPC are based on professional needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations of Utah . Visit our website at

Candidates for employment at Utah Pride Center should be aware that this is a unique work environment in which topics of sexuality, sexual orientation, and gender identity are an integral part of our day-to-day community interactions. Individuals who are uncomfortable with such topics, discussions, and the occasional related graphic representations may choose not to work at UPC.
Position Summary: The Utah Pride Center is looking for a proactive, energetic, and skilled individual to undertake an exciting and challenging position, that focuses on managing the day-to-day clinical and administrative operations of Clinical Services. The expectations are to provide suicide prevention education, resources, and support throughout Utah, with a particular focus on improving resources in rural areas. The Utah Pride Center seeks an individual to lead our team, who is inquisitive, innovative, strategic, solution-oriented, collaborative and inspired by the Utah Pride Center’s mission, vision, and values.

The Clinical Director will provide inspirational, innovative, and forward-thinking leadership, serving as an important thought-partner to the Chief Compliance & Operations Officer (CCOO), CEO and Senior Leadership Team and as a key leader and spokesperson for clinical services and wellness-oriented activities and groups (i.e. yoga, outdoor activities) throughout the state. Responsible for providing clinical leadership, fostering superior quality patient care, developing clinical goals and program expansion, ensuring evidence-based practices, and contributing to the recruitment and retention of clinical staff. This position needs to maintain a .4- .5 clinical caseload. The Clinical Director will provide oversight to an existing experienced staff of three clinicians plus interns and Rainbow wellness staff.
Primary Responsibilities: Clinical Operations
• Manages day-to-day clinical operations, inclusive of services provided via telehealth and staff working
• Develops and manages department budgets.
• Oversees recruiting and maintaining appropriate clinical staffing for outpatient therapy services and a
24-hour emergency mental health on-call service that is accessible for all center patients.
• Oversees clinical projects and ensures that staff have the needed resources to meet project goals.
• With CCOO, develops, plans, and implements policies, procedures, and protocols to support clinical
and other patient care services.
• With CCOO, build clinical services to include medical support services in the future.
• In collaboration with CCOO and CEO, establishes the department’s clinical practice standards for the
provision of outpatient mental health treatment, and integrated mental health treatment, and services
for adults and adolescents.
• Oversees the processes for onboarding and training new mental health clinicians, supervision,
performance evaluation, and performance management.
• Oversees the processes for the department’s clinical internship and residency training programs.
• Oversees the implementation of new quality improvement and quality assurance initiatives—as co-
developed with CCOO and CEO—for the department’s programs and services.
• Assures the integrity and continuity of departmental services as the agency further develops
telehealth and remote care delivery systems, and/or acquires satellite clinics.
• With CCOO, assures department staff’s compliance with all relevant UPC policies.
• With CCOO, participates in procurement and monitoring processes related to Managed Care, Global
Payment, and Insurance/MCO contracts for outpatient mental health care.
• With CCOO, oversees the department’s compliance with payer/funder contracts.
• Collaborates with Chief Development Officer and Grants Manager in efforts to obtain new funding and
assures the continuation of on-going funding.
• Provides individual, family, couples, and group therapy services per scope of competency.

Strategy and Planning
• In collaboration with CCOO and CEO, carry out the vision and evolution of the clinical services
practice toward the fullest realization of community integration and individual agency for individuals, .
building an ever-greater programmatic impact and footprint throughout the state.
• Ensure UPC is identified as the preferred/first choice by LGBTQ+ individuals, families, and guardians
in their selection of service providers.
• Collaborate across departments to ensure exceptional quality and utilization of the clinical services

• Build a team, resolves conflicts, and facilitates group interaction both within the team and with cross-
departmental teams.
• Ensure a focused and productive team approach with excellent integrated service delivery through a
compassionate and motivational supervisory style that recognizes individual and collective strengths
and inspires teams.
• With CCOO, develop and monitor annual goals and objectives with defined metrics, processes, and
deliverables to ensure achievement within budget.
• Participates and provides reports in Executive Leadership and Board of Directors meetings, and other
leadership meetings, as required.
• Facilitates and leads regular clinical department meetings.
• With CCOO, ensures appropriate clinical education and training is available to support professional
development and ensure that clinical staff maintain competence in evolving best practices.
• Enables team to achieve optimal results by providing information, encouragement, and support.
• Build and fortify existing relationships with a wide and diverse array of patients, families, stakeholders,
funders, and business partners, representing UPC at external meetings as appropriate and advancing
UPC’s mission through active advocacy and partnership.
• Provides regular and productive updates to the CCOO.
• Engage and collaborate with staff, board members, individuals, families, and stakeholders to inform
and develop clinical services best practices and advance departmental and overall organizational goals.
Desired Qualifications: • LCSW required; licensed Psychiatric Nurse Practitioners will also be considered
• Three (3) years of management/leadership experience strongly preferred.
• Passionate about UPC’s mission and experience working with LGBTQ+ communities and individuals.
• Experience in providing services to children, youth, adults, and seniors.
• Ability to introduce and foster engagement with new approaches and directions to advance clinical service delivery and ensure
a high level of quality, building on past successes.
• Past training and experience in trauma informed care desired.
• Strong written and oral communication and presentation skills, with ability to simplify and communicate complex and technical
information for internal and external stakeholders.
• Compassionate, approachable, and thoughtful disposition to support collaborative decision-making and an orientation toward
empowerment, emphasizing professional development and recognition.
• Approachability with an open-door policy.
• Ability to develop systems and operations committed to advancing cultural diversity, equity, and inclusion.
• High emotional intelligence, humility, and integrity.
• Care and kindness for others; compassion and the ability to suspend judgment.
• Experience developing and evaluating best practices and emerging trends for organizational applicability and appropriateness.
• Ability to construct new and innovative solutions for complex and varying problems and situations while considering the larger
perspective or context.
Benefits / Why Work With Us: Utah Pride Center is offering a comprehensive compensation package inclusive of salary and benefits. The salary range is $75,000-$90,000 DOE. Benefits include: Medical coverage, 401(K) match, generous paid time off, and relocation assistance.
How to Apply: Pathway Associates has been retained to lead this recruitment effort on behalf of the Utah Pride Center. Inquiries, nominations, or applications (including a cover letter and resume) should be directed electronically and in confidence, to with “Clinical Director” in the subject line. We are pleased to answer any questions or supply further information as needed. All inquiries or referrals will be held in strict confidence.
Closing Date: December 20, 2021
Location: Salt Lake City


Organization Website: Visit website
Contact: Susan Gotshalk
Phone: 6179993811