Compensation Type: Hourly wages
Job Type:
Full Time

Pay Range: $18/hr
Organization's Mission: YWCA Utah is dedicated to eliminating racism, empowering women,
and promoting peace, justice, freedom, and dignity for all.
Organization's Race, Equity, Diversity, & Inclusion Statement and Work: YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
Position Summary: Provide crisis counseling, advocacy, and culturally competent services, initially and in follow-up for individuals and families in the Salt Lake Area Family Justice Center (SLAFJC) walk-in center at the YWCA Utah. Provide support, referral and connection to community partners for individuals and families who are survivors of domestic violence; and increased access for those who are Spanish speaking.
Primary Responsibilities: Essential Job functions

Provide crisis counseling, advocacy, and coaching to women, men and families in crisis due to domestic and/or sexual violence in order to achieve a client-based plan for self-sufficiency and safety.
Provide services to all, particularly to those who speak primarily Spanish and participate in services with the Family Justice Center.
Support each program participant in achieving his/her plan with courteous, timely and meaningful help.
Complete intakes as needed for walk-in clients at the Salt Lake Area Family Justice Center at the YWCA (assess for danger, plan for safety, guide toward appropriate resources, provide support during visit, advocate through system issues and shelter admission as needed).
Ensure safety of everyone by monitoring security and intervening in crises as indicated.
Support program participants in achieving their self-determined program goals through empathic listening and presence, providing individualized case management and referrals to supportive services within the SLAFJC and community; track progress in meeting plan for self-sufficiency and safety and including:
Establish case files
Conduct required initial intake and exit assessments
Provide information/referral and provide/arrange translation and interpretation as necessary.
Advocate for the access and use of resources and referrals.
Provide direct assistance to other staff as needed, in addressing behavior issues with clients.
Coordinate linkages with community agencies on individual and program level.
Coordinate therapeutic services to women and children in order to help minimize the impact of violence in their lives, including maintaining contact with therapists and clinicians.
Provide crisis intervention as needed.
Contact agencies/individuals providing services to clients to assure optimum coordination and appropriate referrals. Obtain signed releases for coordination of services.
Provide aftercare services to families and individuals as needed.
Assist in providing front desk coverage at the SLAFJC as needed.
Perform other job related duties as assigned by supervisor.


Uphold and act in accordance with the mission of the organization, vision, values and strategic direction of the organization.
Demonstrate commitment to understanding and using Sanctuary Model principles, language, and tools in daily work.
Model YWCA community standards and encourage program participants and other staff to follow them.
Understand and follow all established organizational and program related policies, procedures and protocols.
Keep all records necessary to ensure that work is conducted in accordance with agency, contractual, and legal requirements. Records are expected to be complete, accurate, and timely.
Satisfactorily perform all duties outlined in this job description.
Maintain all certifications and licensing related to role, program licensing, and grant standards including but not limited to: CPR, First Aid, Food Handlers Permit, LCSW/CSW/SSW, etc.
Attend all required staff meetings, individual and/or group supervision, agency-wide staff and other trainings, as well as any other meetings and activities as requested.
Monitor campus security in collaboration with all staff to protect the safety and well-being of program participants, staff, and visitors.
Desired Qualifications: Ideal candidates will have the following:

Knowledge and experience in administrative and/or non-profit operations, programs, policies and protocols.
Welcoming & inclusive personality
General knowledge of direct victim services, violence against women and sexual violence issues; gender and race equity, from a feminist perspective.
Understanding of equity, anti-oppression and trauma-informed philosophies.
Bi-Lingual language skills: English and Spanish


Minimum qualifications include a combined 5 or more years of education and experience:

Bachelor’s degree from an accredited college or university in women’s studies, political science, public policy, communications, criminal justice, social work.
Or another closely related field plus 1-2 years’ experience in human services.
Or Associates degree from an accredited college plus 3 or more years’ experience.
Or High school diploma plus 5-7 years of relevant demonstrated experience (listed above)
An understanding of, and agreement with, YWCA Utah’s mission, values and philosophy regarding the elimination of racism, empowerment of women and commitment to anti-oppression work and social justice.
Verbal and written ability to speak English and Spanish
Understanding and commitment to issues of cultural diversity and anti-racism.
Ability to work scheduled hours on a regular basis, some weekends and evenings required.
Proficiency with general office duties, computer systems and technology.
Excellent writing, interpersonal communication, and public speaking skills.
Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within established timeframe.
Demonstrated experience functioning within multidisciplinary settings.
Skilled in establishing effective working relationships.
Ability to collaborate and invite collaboration.
Able to demonstrate skills in effective communication, conflict resolution and problem solving.
If driving on busienss, a valid Utah driver’s license, access to an automobile, and valid auto insurance required.
Benefits / Why Work With Us: Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
How to Apply:
Location: Salt Lake City


Job Post Link: Visit additional job posting information.
Organization Website: Visit website
Contact: Maggie Utgoff
Phone: 5408186878