Salary: DOE
Job Description: The Operations and Facilities Director is accountable for overall operations of our new 57,000 square foot building, which resides on 5.5 acres of land in the heart of Salt Lake’s City’s westside community, and will serve over 300 clients daily. The Operations and Facility Director is responsible for creating systems and policies to ensure smooth operations of all aspects of our facilities, with the ability to increase efficiencies, productivity, and keep all systems maintained and functioning smoothly. This position is responsible for a wide array of operations, interfaces with community partners, and is part of the executive leadership team.

The ideal candidate would have an excellent working knowledge of both technology and mechanical operations, be able to see the bigger picture and plan for growth and excellence, be flexible yet organized, and get along well with diverse communities. As this is a new position to Neighborhood House, this individual would need to be able to create sound operations procedures, polices, and schedules, and implement in the context of staff, clients, and community members.

Areas of accountability include: infrastructure, facilities, grounds, kitchen, IT, security, data systems, building access, CCTV monitoring, transportation, green houses/gardens, playgrounds, parking, garages, cyber center, space rental/management, etc.
Position Responsibilities
• Monitor existing processes and analyzing their effectiveness; create strategies to improve productivity, efficiency, and cost savings.
• Ensure outside contractor are performing duties up to expectations, and creating schedule for bid process.
• Manage the relationships with outside Contractors and internal staff responsible for facilities and grounds cleaning and maintenance.
• Will serve as the lead Facilities person for all activities and events; will coordinate with all NH departments as needed to ensure event planning, set-up and tear down are completed as required.
• Manage all elements of building Safety and Security systems.
• Will assist the Finance Department in the management of vendors and the payment of bills for services rendered.
• Oversees and tracks preventive maintenance procedures of facility, playground, vehicles, technology and mechanical equipment on a scheduled basis.
• Completes daily, weekly and monthly checklists on building equipment maintenance procedures and maintains records of scheduled maintenance procedures.
• Oversee security cameras, access to building, alarms, etc.
• Responds to emergency maintenance/security requests as required.
• Obtain estimates for supplies, repair parts; orders parts as needed and oversees ordering process.
• Drive systems/process integration to improve operational and business performance.
• Maintain system for data management and statistics
• Emergency evacuation procedures
• Compliance with all licensing, best practice and accreditation regulations
• Other duties as assigned.
• Minimum 3 years of experience in operations and facility management
• Excellent computer skills, technological and mechanical knowledge are required.
• Proven leadership ability
• Proven ability to produce accurate and highly detailed work
• Capable of managing multiple priorities and meeting deadlines
• Ability to work evenings, weekends and holidays as required
• The ability and willingness to perform other duties as needed
• Ability to communicate effectively with others, both verbally and in writing,
• Must be able to pass a background check
Status: Full-Time


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