Description

Salary: 84102
Job Description: Front desk receptionist and customer service for our senior/disabled apartment community. Shifts include Fridays 12:30pm-9pm, Saturdays 4pm-9pm and Sundays 12:30pm-9pm plus fill in/trade shifts with other receptionists for time off/vacations. Position also includes working some holidays.
Job Description:
• Provide exceptional customer service to residents, staff, visitors and all others with whom you come in contact with by demonstrating a professional and friendly atmosphere at the front desk.
• Be a place of resource and information. Know your job and know Friendship Manor. The front desk manual, resident handbook and employee handbook are all key resources for information.

Front Desk Duties:
• Open office/Close Office daily, according to your scheduled shifts.
• Manage phone system, receive and connect all incoming calls.
• Open office mail and distribute appropriate and packages
• Take Food Service To-Go & Room Service Orders with accuracy
• Take Service Requests for Maintenance Work using the Work Order system.
• Be aware of all incoming traffic and ask all visitors to sign in.
• Be familiar and able to use office equipment including but not limited to the computer, copy machine/fax machine, postage meter, laminating machine, and other office equipment.
• Must be able to operate a computer and use programs including Microsoft Office, Internet, and web-based computer programs.
• Provide other administrative support to office staff and managers

Emergency Response
• Respond to emergency pull cord alarms and other building emergencies and call appropriate contacts for on-call emergencies.

Requirements and Physical Demands of Position
• Ability to multi-task and manage multiple projects at any given time
• Ability to communicate and exchange information effectively and professionally, in person, on the phone and via electronic communications
• Ability to read, understand and implement regulatory policy and information.
• Position requires strong organization skills and ability to meet deadlines.
• Position requires strong computer skills
• Position requires being in a stationary position for at least 50% of the time (sitting at desk)
• Position requires ability to walk/stand for periods of time up to 2 hours
Location: 1320 East 500 South
Status: Part Time

Information

How to Apply: Send resume to sara@friendship-manor.com
Closing Date: 8/31/2018
Your Website: Visit organizational website.